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Website Terms and Conditions
Welcome to our website terms and conditions for use. By accessing this website and/or placing an order, you agree to be bound by the terms and conditions set out below. If you do not agree, you may not use or access this website.
1. Company Details
Eter Puro Ltd
Company No: 16187301
Registered Address: 16 Sevington Road, London, NW4 3SB
Website: supplementsdiamonds.com
Email: [email protected]
2. Definitions
- Conditions – these terms and conditions.
- Product – any item available for purchase on the website.
- Product Description – the section providing specifications, delivery info, and disclaimers for each product.
- Users – all users accessing the website.
- Personal Information – data you provide during registration or checkout.
- We/Us – refers to Eter Puro Ltd.
- Website – supplementsdiamonds.com
- Cookies – small files stored on your device to manage your session.
- You – any user of the website.
3. Use of the Website
By using this website, you agree to:
- Provide true, accurate and complete personal information.
- Not impersonate anyone or use false information.
- Use the website only for lawful purposes.
4. Indemnity
You agree to indemnify Eter Puro Ltd and its affiliates against all claims, losses, and damages resulting from your breach of these terms or misuse of the website.
5. Our Rights
We reserve the right to:
- Modify or withdraw this website (temporarily or permanently).
- Change these conditions at any time without prior notice.
Your continued use of the website confirms acceptance of any updates.
6. Third-Party Links
We may link to third-party sites. We are not responsible for the content, availability, or practices of those sites.
7. Recommendations and Personalisation
We may display product suggestions based on your activity. See our Privacy Policy for more on how we use your data.
8. Privacy and Cookies
All personal data is handled confidentially and in compliance with GDPR. Please review our Privacy & Cookie Policy for details.
9. Product Descriptions
We strive to ensure accurate product information. However:
- Details and prices may change.
- Product images are illustrative only.
- You must ensure the correct size, quantity, and variant is selected.
10. Ordering, Payment & Contracts
- Orders are placed by confirming checkout and agreeing to these terms.
- You’ll receive an order confirmation by email.
- A contract is formed when we dispatch your items.
- We reserve the right to reject or cancel orders due to stock issues, payment failure, errors, or unusual activity.
- Payment is taken at the time of ordering.
11. Pricing & VAT
All prices are in GBP (£) and include VAT (if applicable). Shipping costs are calculated at checkout.
12. Delivery
- Free international shipping on orders over £150 / €180 / $200 / £400.
- All orders are shipped via trusted carriers with tracking.
- You will receive a shipping confirmation email with tracking.
- You are responsible for entering a correct delivery address, email, and phone number.
13. Cancellations & Returns
In accordance with the Consumer Contracts Regulations 2013:
- You may cancel your order within 14 days of receiving your items.
- Items must be unused, unopened, and returned in original packaging.
- Return postage is your responsibility unless the item is faulty.
- Refunds will be processed within 14 days of receiving the returned goods.
- For damaged or incorrect items, contact us within 4 days of delivery with photo evidence.
14. Limitation of Liability
We are not liable for:
- Loss of income, profits, or contracts.
- Indirect or consequential losses.
- Our liability is limited to the value of your order.
- This does not exclude liability for death or injury due to negligence.
15. Intellectual Property
All content on this website (text, images, logos) is the property of Eter Puro Ltd or its licensors. No part of the site may be copied, reproduced, or used commercially without written consent.
16. Force Majeure
We are not responsible for delays or failure to deliver due to events outside our control, such as natural disasters, strikes, wars, or government actions.
17. Severance, Waiver & Survival
If any part of these conditions is deemed invalid, the remaining terms remain enforceable.
No waiver shall be considered a continuing waiver.
Relevant clauses shall survive termination of the agreement.
18. Entire Agreement
These Conditions represent the full agreement between you and Eter Puro Ltd regarding your use of the website.
No other representations or terms apply unless written and signed by both parties.
19. Governing Law
These Conditions are governed by the laws of England. Any disputes will be subject to the exclusive jurisdiction of the courts of England.
20. Contact Us
For any enquiries, please contact:
📧 [email protected]
📍 Eter Puro Ltd
16 Sevington Road, London, NW4 3SB
Company No: 16187301
